Open Knoxville IT jobs

Summary

This is a pre-sales network planning engineer role at fiber/transport carrier Segra, producing DWDM transport, dark fiber and RFP network designs and translating them into high-level CAPEX for sales quotes. The work requires deep knowledge of carrier network equipment (Ciena, Cisco, ADVA, Nokia) and routing/transport protocols (MPLS, BGP, OSPF, TCP/IP), plus building network maps and logical diagrams. It is a hybrid role requiring three days per week in the office.

Summary

An advanced desktop and endpoint-support role serving faculty, staff, and students -- troubleshooting and repairing hardware, operating systems, software, AV, and mobile devices via phone, email, and on-site, with documentation and mentoring duties. Requires an associate's plus 2 years (or high school plus 4) and the ability to earn Apple ACMT certification. On-site in Knoxville; anticipated hiring range $45,000-$50,000.

Summary

A hands-on IT and desktop support role at the DOE's Y-12 National Security Complex, handling laptop and PC lifecycle replacements, software and hardware imaging (SCCM), and Active Directory, Office 365, and Exchange administration via ServiceNow. Requires US citizenship and the ability to obtain a government clearance; based on-site in Oak Ridge, Tennessee with a mix of phone, remote, and in-person support.

Summary

An entry-level IT help-desk role serving as first point of contact for user hardware, software, and network issues via phone, email, and ticketing. Diagnoses and resolves problems, assists with installs and configurations, delivers remote support, and escalates complex issues.

Summary

An entry-tier systems administration role supporting Windows and Linux servers, Hyper-V and VMware virtualization, and Azure services for Edfinancial Services and affiliated systems. The position serves as the primary owner of ticket triage while assisting with Active Directory, M365 administration, daily system monitoring, backups, and security patching alongside more senior staff. Based at the Knoxville office, it fits someone early in an infrastructure career who wants exposure across the full server stack.

Summary

A mid-level systems administration role owning Windows and Linux server infrastructure — physical and virtual (Hyper-V, VMware) plus Microsoft Azure — for Edfinancial Services and its affiliated systems. Duties run from Active Directory and Azure AD through M365 administration (mail flow, SharePoint, Dynamics, Teams), backups and disaster recovery, patching, capacity planning, and acting as the escalation point for other system administrators. Tied to the Knoxville office, it suits an experienced sysadmin looking for broad, hands-on infrastructure ownership.

Summary

Escalation-tier IT support role handling advanced troubleshooting of desktop, network, and software issues across a multi-site environment, plus installing and configuring hardware and mentoring Level I staff. Also covers documentation, software license and asset compliance, and delivering support either remotely or on-site.

Summary

The principal network engineering authority role at UCOR, a contractor operating at a DOE nuclear facility (likely Oak Ridge), responsible for enterprise LAN/WAN/WLAN architecture, cross-functional team leadership, and ensuring compliance with DOE orders and NIST federal cybersecurity frameworks. This is a senior individual-contributor-plus role with formal mentorship and executive advisory responsibilities, operating in a highly regulated government contractor environment. Security clearance and likely U.S. citizenship will be required.

Summary

An IT specialist at UCOR (a DOE contractor at Oak Ridge) responsible for the lifecycle management of 2,000+ COTS applications — patching, upgrades, installation, SQA documentation, and compliance testing — within a regulated federal environment. The role also acts as a business analyst liaison between stakeholders and IT systems. Requires a background in enterprise-level software administration and cybersecurity compliance; the DOE site context implies clearance eligibility is expected.

Summary

A service-desk technician role at Pilot Company (Knoxville area), assisting corporate users with hardware and software issues on back-office computers and processes. The work resolves straightforward problems using standard operating procedures, documents all interactions completely in ServiceNow, and meets defined KPIs. Requires a high-school diploma; an Associate's in technology and a year of service-desk experience are preferred.

Summary

A Desktop Support III role at EdFinancial Services (onsite in Knoxville, TN) providing advanced desktop support beyond what the help desk can resolve. The work diagnoses complex hardware, OS, and application issues under SLA, mentors Level 1 and 2 staff, performs maintenance and upgrades, enforces security patching, and provides after-hours on-call support. A senior end-user-support role rather than software development.

Summary

A senior desktop support analyst providing advanced endpoint hardware and software troubleshooting to a university's faculty, staff, and students, leading projects and mentoring team members. Knoxville.

Summary

A network systems administrator role for Oak Ridge National Laboratory secure enclaves. The work is network design, Cisco ISE-style configuration, troubleshooting, and operations in a research-lab environment.

Summary

A senior network engineer/administrator at a Department of Energy national laboratory supporting the management and maintenance of classified network infrastructure within its Field Intelligence Operations Division. Defense/intelligence networking (clearance likely). Knoxville.

Summary

A walk-up-desk IT support role assisting employees and subcontractors with government-furnished equipment: troubleshooting hardware, software, accounts, encryption, and mobile devices in person, by phone, and over remote sessions, with work tracked in ServiceNow. Scope includes Active Directory account administration, Office 365 and Exchange work, and coaching end users, in an environment shaped by IT, cybersecurity, and technical-security policies. Fits a customer-service-strong desktop support technician; A+ or other CompTIA certification is a plus.