Open Cincinnati IT jobs

Summary

Infrastructure engineering role owning systems infrastructure end to end at a grocery retailer, spanning design, installation, administration and support of hardware, software and configurations across on-premises, cloud and distributed environments. The work includes performance monitoring and tuning, root cause analysis on failed components, provisioning automation through scripts and templates, debugging virtualization, container and microservice stacks, security hardening and vulnerability management, and enabling application teams to run on cloud infrastructure. Off-hours 24x7 support is expected, and the role requires a degree in information systems, computer science or a closely related STEM field plus three or more years of infrastructure experience.

Summary

Provides functional, technical and administrative support for the Hyland OnBase document management system and its ancillary applications and integration points within a hospital network's central business office. Responsibilities include partnering with application owners on current and future state process mapping, developing ERP interfaces and enhancements through requirements, design, development, testing and implementation, running upgrades, patches and migrations under change management, conducting end-user training, and resolving production issues. Requires a bachelor's degree in computer science or MIS, eight or more years in medium to large corporate environments, and four or more years of recent OnBase development and support experience; the role may also support other core ERP applications such as Kronos.

Summary

Hands-on security engineering role operating and tuning web application firewall and edge protection platforms across a global payments environment, covering WAF policies, bot mitigation, API protection, rate limiting and traffic inspection on Akamai and Cloudflare. Roughly 80 percent of the time goes to implementation, configuration, tuning and troubleshooting, with the remainder supporting incident mitigation, and the role carries a rotating on-call schedule of weekday 10am to 10pm shifts and full weekend rotations. It is hybrid three days a week in Cincinnati and is not eligible for visa sponsorship, so candidates must be US citizens or green card holders.

Summary

Business systems analysis role bridging business and technology teams at a health insurer - analyzing business processes, operational data, and system functionality, defining and documenting business and functional requirements, coordinating cross-functional workstreams, and recommending scalable solutions. Duties include building testing strategies, running user acceptance testing and production validation, supporting post-implementation activities, and managing the integrated functionality, usability, reliability, and performance of assigned systems. Applies healthcare operations knowledge across claims, provider, and member functions; requires an in-office presence of 1 to 2 days per week and residence within commuting distance of a posted location.

Summary

Senior systems engineering role on the IS Technical Services team running Cincinnati Children's enterprise virtualization estate across VMware, Hyper-V, Microsoft clustering and Azure. The work spans performance monitoring, root cause analysis, system optimization, change control and incident management, with automation scripting in Terraform and Python, plus vendor management and service level agreement oversight. The position is remote.

Summary

This is a healthcare business systems analyst role focused on Medicaid encounter processing rather than software development - analyzing encounter data across systems and markets, defining and validating business requirements, testing strategies, and implementation plans for system enhancements, and driving remediation of pends, rejects, and data quality defects. The analyst partners with IT, Reporting, Compliance, Actuarial, Finance, and vendor teams and supports financial reconciliation, risk adjustment, and dashboard and data governance work. The role requires being in office one to two days per week, and candidates outside commuting distance of a posted location will not be considered.

Summary

Endpoint engineering at a large bank rather than product development: operating and extending the platform that monitors end-user device health, application experience, and network quality, including collectors, dashboards, alerts, campaigns, and role-based access. A large share of the job is automating remote remediation on Windows and macOS for problems such as reboots, application health, configuration drift, and compliance workflows, then integrating those automations with ServiceNow and self-service portals to reduce ticket volume. The posting asks for five or more years in an IT environment and five in infrastructure design and support.

Summary

Despite the engineer title, this is a contact-center platform role administering and supporting Genesys Cloud (PureCloud) for an auto club, covering IVR/ACD script design and voice, chat, and email routing. Responsibilities include Tier 3 support, complex IVR troubleshooting and root-cause analysis, capacity planning, PCI compliance evidence, and Salesforce Voice integration. Genesys PureCloud certification is required.

Summary

Architect role owning the design, deployment, and ongoing administration of Microsoft 365 Copilot (Copilot Chat, Agents, Studio) and Power Platform for a large retailer. Responsibilities center on tenant-level Copilot configuration such as licensing, security controls, data boundaries, and enterprise integration, plus adoption programs and governance using Microsoft Purview. Also acts as an escalation point for performance and reliability and mentors the team.

Summary

Systems engineer supporting a telecom's Network Operations by deploying and administering server, virtualization, storage, and operating-system platforms that host network monitoring, automation, and management tools. Covers lifecycle activities such as patching, upgrades, backups, and hardening, plus 24x7 operational readiness and escalation support. Requires Windows/Linux server administration experience; ITIL and Network+ certifications preferred.

Summary

Epic Optime/Anesthesia applications analyst for a hospital system, responsible for analyzing clinical workflows and building, configuring, testing, and supporting the Epic surgical and anesthesia modules from concept through production. Also manages the application portion of projects and provides customer support. An on-call rotation is expected and Epic Optime/Anesthesia certification is a plus.

Summary

A deskside and end-user IT support role at a pediatric hospital, handling Windows OS and Microsoft 365 support, network-connectivity troubleshooting, device setup, and peripheral and mobile-device support. Work is organized around ServiceNow incident, request, and change management with clinical-application support, asset management, and SLA monitoring. It is a full-time, on-site day-shift position.

Summary

Junior network engineering role on the IT infrastructure team of a clinical contract research organization, building network configurations and connections, troubleshooting problems and outages, scheduling upgrades, enforcing system standards and coordinating installation of network links. The environment spans Cisco switching, routing, firewalls, Meraki and DNA, Check Point firewalls, SD-WAN, Zscaler and Guardicore network security tooling, and Solarwinds and Zabbix monitoring, with the team explicitly open to equivalent experience on comparable products. A CCNA or CCNP is desired and the position is full-time and office-based.

Summary

Cloud infrastructure engineering role on the IT team of a clinical contract research organization, acting as a point of contact for Azure platform projects and taking part in the design, implementation and administration of cloud solutions alongside application architects and the software development, database, storage, networking and security teams. The work covers building and maintaining infrastructure as code with tools such as Terraform or Python, performance tuning and monitoring of cloud environments, vendor management, and ensuring designs comply with internal cloud security standards. The position is full-time and office-based, asks for five or more years in IT infrastructure including at least two focused on Azure, and the team is filling several openings at different levels and skill areas.

Summary

Manages the endpoint engineering function at a clinical contract research organization, overseeing the enterprise desktop, mobile device and conference-room A/V estate through a mix of staff, consultants and managed service providers. The work spans golden-image and operating system deployment with Tanium, Intune and SCCM, application packaging and updates, Active Directory and Group Policy, mobile device management, hardware and software asset compliance, and Tier III escalation support. The position is full-time and office-based and requires management experience leading technical teams that support a 24/7 environment.

Summary

Tier 2 NOC analyst at a managed-services provider, monitoring alerts and troubleshooting escalated NOC and TAC tickets while supporting Windows/Active Directory, Office 365, and firewalls for clients. Works a Monday-Friday schedule with a rotating on-call rotation; networking certification (Network+/CMNA) or equivalent experience is required.

Summary

Frontline support role for a financial technology platform, serving as the first contact for advisor inquiries by email, phone and support channels and driving them to resolution within service level targets. Daily work is issue triage and platform troubleshooting covering login problems, navigation help and feature questions, escalating complex items, keeping records accurate across CRM and Jira, contributing knowledge base articles, and supporting onboarding and training alongside the customer success manager. Performance is measured on satisfaction and promoter scores, first-contact resolution, response and resolution time, and a weekly volume of roughly 20 to 90 advisor cases.

Summary

This is an enterprise-systems administration and integration role centered on HubSpot (Enterprise Sales Hub and Marketing Hub), improving organizational systems through integrations, tooling, and cross-functional solution engineering for the IT operation. It is a senior, lead-level position emphasizing systems architecture, integration, and standards across multiple applications rather than single-product administration. It asks for a CS-related degree and 10+ years in systems or software development.

Summary

In practice a senior network engineer for QVC Group's Cornerstone home and apparel retail brands — Cisco-centric routing and switching (Nexus), WAN technologies, QoS and VoIP, packet analysis, load balancers, and firewalls, providing 2nd/3rd-level escalation support. Hybrid with several days per week onsite in West Chester, Ohio, and no relocation assistance.

Summary

School-embedded Tier 1 technician — deploying and collecting 1:1 student devices at the start and end of the school year, imaging computers, and repairing iPads, MacBooks, Chromebooks, Windows machines, and interactive whiteboards. Ticket-based onsite support at a school with escalation to higher-level technicians as needed.