Open Cleveland IT jobs

Summary

A principal engineer providing technical leadership for the enterprise workforce management platforms behind PNC's customer service and contact centre operations. The work is architecture, modernisation and integration across vendor systems such as Alvaria, Aspect, Avaya, Genesys Cloud, Intradiem, Salesforce, LivePerson and ServiceNow, supported by SQL Server, PowerShell, Elasticsearch, Dynatrace and business intelligence and automation tooling.

Summary

A senior infrastructure engineering role supporting PNC's enterprise-scale email platform, centred on monitoring and maintaining Proofpoint systems. The work includes email flow and SMTP configuration, the sender authentication layer of SPF and DMARC, leading technical projects, documenting process and change, and responding to email-borne security events.

Summary

Database administration role covering Oracle and MongoDB across production and non-production environments, with responsibility for data integrity and performance. The work includes partnering with application teams on schema design and query optimization, and the team is looking for enterprise-scale Oracle SQL and MongoDB expertise.

Summary

A business systems analyst position working with all levels of the Life Sciences service business to identify system bugs and enhancements, writing requirements documents and user stories. The work spans Salesforce and ERP systems, system implementation and workflow design, functional and process documentation, user training and adoption, and stakeholder management.

Summary

Lead engineer and primary technical owner of a Saviynt-based identity governance and administration platform, responsible for platform architecture, configuration and production readiness, joiner-mover-leaver lifecycle processes, access requests, certifications, provisioning logic and SaaS connectors and integrations. The role designs and enforces security controls including Conditional Access, Zero Trust principles and periodic access reviews, drives root-cause analysis and post-go-live stabilization, mentors junior engineers and shapes the long-term IGA roadmap. Seven or more years of IT experience with identity governance depth is required; candidates must be a US citizen or green card holder intending to naturalize, and must work full time on site within 50 miles of the employing Reserve Bank.

Summary

An infrastructure engineering role on the team that runs PNC's Elasticsearch and ELK estate, covering design, build, maintenance, monitoring and production support of those clusters. The day-to-day leans on Linux administration, Ansible, Git and shell or Python scripting, with troubleshooting across logging and monitoring platforms.

Summary

Endpoint engineering role managing the desktop, laptop, tablet and mobile fleet supporting a global workforce, centered on Intune and SCCM plus endpoint scripting, software packaging, policy management and device telemetry. Day-to-day work is device management, performance troubleshooting and coordination with service support, network and cybersecurity teams rather than application development. The posting requires legal authorization to work in the United States without sponsorship now or in the future.

Summary

A systems administration role covering both on-premises and cloud infrastructure at a wholesale tire distributor: Windows and Linux servers, VMware vSphere, Active Directory, Group Policy, DNS, DHCP and DFS, plus Microsoft 365 including Exchange Online, SharePoint and Entra ID conditional access and single sign-on. The job carries real security duties alongside operations - vulnerability identification and remediation, patching, backup and disaster recovery - and extends to supporting Kubernetes clusters and coordinating with hardware and software vendors as escalation. Incident and service-request response and uptime metrics are explicit parts of the role.

Summary

An IT analyst role built around engineering software licensing infrastructure: administering and troubleshooting license servers such as FlexLM, running usage reporting and chargeback analytics with tools like OpeniT, and coordinating OS standards, patching, hardening, and vulnerability remediation with the infrastructure and security teams. Supporting work covers licensing vendor cases and renewals, firewall, DNS, VPN and proxy access issues affecting license checkout, endpoint permissions, and back-office needs for other engineering application owners. The role is subject to ITAR export control, so applicants must be a US citizen, permanent resident, refugee, or asylee.

Summary

Entry-level enterprise-applications support role assisting with configuration, setup, and maintenance of Oracle HCM and other SaaS and enterprise-wide systems so business data stays accurate and available. Under the direction of senior team members, the analyst builds basic queries and reports, sets up user access, and supports cross-functional stakeholders. Requires legal work authorization now and in the future without visa sponsorship.

Summary

Helpdesk Team Lead role at an IT services company, leading and evaluating the helpdesk team, managing escalations, setting support best practices, and running team meetings and one-on-ones while upholding client SLAs. The position is primarily in-office at the company's Cleveland headquarters, with occasional evening or weekend work. A working knowledge of Windows, Active Directory, Microsoft 365, and networking basics is expected.

Summary

A cloud-operations role on Rockwell's observability team running and expanding an Elastic Stack application-performance-monitoring platform, covering alert triage, cluster and pipeline troubleshooting, Linux patching, and dashboard and automation work. It includes an on-call rotation, and the employer will not sponsor employment visas now or in the future.

Summary

Contract-to-hire helpdesk and desktop support technician at an IT services firm, providing Tier 1 and Tier 2 support by phone, email, and in person across Windows and macOS, including device imaging, onboarding and offboarding, and AV and conference-room support. The role is hybrid, with three days onsite at a Cleveland-area customer location, and runs an initial 3 to 6 month contract with a goal of full-time hire.

Summary

Despite the Cloud Engineer title, this is a Windows server and systems administration IT role: administering Active Directory, DNS/DHCP, web and print servers, patching, and PC imaging, and supporting Office 365 and Azure with MECM and Intune. Includes 24x7 on-call for server equipment and service-desk escalations; requires five years in a Windows server environment and US export-compliance eligibility.

Summary

A Microsoft unified communications engineer role at Plante Moran (a professional services firm), specializing in Exchange Online, email security (SPF/DMARC/DKIM), Microsoft Teams voice and video, and related communications infrastructure. Strong PowerShell scripting is expected; the role includes occasional on-call rotation and after-hours maintenance, with at least 3 years of Exchange Online and email security experience required.

Summary

An IT help-desk customer-service representative role at CBIZ (Cleveland area), the first point of contact for user support. The work answers calls and emails, creates and dispatches trouble tickets to technicians, follows up to ensure first-call resolution, and documents thoroughly in the ticketing system. Suited to a customer-service-oriented candidate; about a year of IT or dispatch experience is preferred.

Summary

A senior systems and network engineer at a managed services provider, serving as the highest-level escalation point — strongest in Windows Server, with Hyper-V and VMware virtualization, Microsoft 365, firewalls/switching (SonicWall, Meraki, Ubiquiti), VoIP, and infrastructure project leadership, plus mentoring junior techs. Must reside in the Cleveland, OH area; not remote and no visa sponsorship.

Summary

A systems and cloud infrastructure administrator at a managed services provider, centered on VMware vSphere administration, Veeam backup and disaster recovery, Parallels RAS virtual desktops, and SAN storage management, with general IT support across Windows and Linux. Onsite in the Cleveland, OH area, not remote; VMware/Veeam certifications and PowerShell scripting preferred.

Summary

Solution architect role owning the M365 platform and Active Directory/Entra ID infrastructure (on-prem and cloud, including Government Cloud) for an enterprise — tenant management, Exchange Online, SharePoint, Teams, and directory services governance. Covers standards, roadmaps, migrations including M&A, monitoring, and compliance (CMMC, ITAR, GDPR); an IT platform-administration and architecture role rather than software development.

Summary

A Systems Engineer at MCPc (onsite, client-based near Cleveland) with deep expertise in Azure server infrastructure, Microsoft Intune endpoint management, and Microsoft 365 administration - leading design, implementation, and support of Windows Server in Azure, endpoint security baselines, and M365 (Exchange Online, Teams, SharePoint, Entra ID). It wants 5+ years of senior systems engineering. This is infrastructure/endpoint engineering (an IT-category posting) rather than software development - a fit for a senior Microsoft systems engineer.

Summary

A systems administrator in a college IT department, providing hands-on support across enterprise server and network infrastructure and reporting to the Network Infrastructure manager. The posting frames the work around institutional initiatives — technology modernization, cybersecurity hardening, and digital-experience improvements — making this a full-time, 12-month higher-education infrastructure role.

Summary

An enterprise infrastructure engineering role at MetroHealth, Cleveland's county safety-net health system, designing and supporting Windows/Linux servers, Active Directory, Microsoft System Center, and VMware/Hyper-V virtualization across a multi-site data center. Despite the Engineer title the work is hands-on systems administration and infrastructure design rather than application development, with light PowerShell/C# scripting; five-plus years of AD experience and MCSE/MCSA certs are sought. On-site at the Old Brooklyn campus, with healthcare-IT tooling (Epic, Citrix) preferred.

Summary

IT systems engineering lead inside Progressive's Level20 growth incubator, supporting the technology platforms, devices and infrastructure used by a group of more than 100 people and improving how that technology is serviced and supported. The role coordinates engineering initiatives and partners with operations, security and technical stakeholders on roadmap and efficiency work, with Tier 2 and above troubleshooting across Macintosh and Windows, Active Directory and Entra administration, SaaS platform operations and scripting among the preferred skills. It is hybrid in downtown Cleveland with work-from-home possible on Mondays and Fridays, and asks for six to seven years in a large IT environment depending on degree.

Summary

Microsoft endpoint and client device engineering role in the enterprise IT organization of a specialty chemicals company, supporting and modernizing Windows 10 and 11 environments across corporate hardware. The work covers Intune and mobile device management, Windows Autopilot, Autopatch and zero-touch deployment, Entra ID and Active Directory, Group Policy and driver management, operating system hardening and compliance, and PowerShell automation. It is a hybrid position based in Wickliffe, Ohio with four days a week in the office, requiring at least four years of hands-on endpoint management experience.

Summary

Business analyst role bridging manufacturing and warehouse operations with IT, cybersecurity, infrastructure and site support teams, focused on manufacturing execution systems and shop-floor operational technology. Responsibilities include gathering, documenting and validating business and technical requirements, facilitating requirements workshops, analyzing current-state processes and recurring incidents with service teams, and scoping requests for endpoints, connectivity, production-facing devices and infrastructure changes while aligning them to cybersecurity, network and lifecycle standards. The position is hybrid, expecting two to three days a week onsite at the Greater Cleveland facility and residence in the Greater Cleveland area.

Summary

Enterprise network engineering role focused on manufacturing and shop-floor connectivity, designing, implementing and supporting LAN, WAN and WLAN infrastructure, standardizing plant network architectures, and driving IT and OT segmentation for security, performance and compliance. Expect hands-on Cisco routing, switching and wireless work, new plant builds and production line expansions, vendor coordination and configuration documentation, with five or more years of enterprise network engineering emphasizing production environments. The job involves travel to manufacturing sites, an on-call rotation with off-hours support, and time on shop floors with exposure to noise, dust, temperature variation and industrial equipment.

Summary

A fiber-optic outside-plant (OSP) design engineering role for a fiber provider, covering physical fiber-plant design, splicing and connectivity using GIS-based fiber-management and mapping systems. The work is field- and construction-oriented, handling design plus trouble management across the physical fiber network rather than enterprise or systems IT.

Summary

IT systems engineer role (staff augmentation) at an IT services provider, focused on resolving clients' technology problems while delivering strong customer service. The posting excerpt is minimal and light on specific technical requirements.

Summary

Level 1 help desk support role at an IT services provider, focused on delivering strong customer service while diagnosing and fixing users' technology problems. The posting excerpt is brief and emphasizes customer-service orientation over specific technical requirements.