Open Boston IT jobs

Summary

Practice-level role transforming how IT incidents are detected, managed and resolved at a health insurer, with emphasis on AI enablement, automation and cross-functional integration. Expected background covers ITSM platforms such as ServiceNow, observability and monitoring, AIOps and predictive analytics, root cause analysis and reliability metrics, all aimed at improving operational resilience and service reliability.

Summary

Lead engineer and primary technical owner of a Saviynt-based identity governance and administration platform, responsible for platform architecture, configuration and production readiness, joiner-mover-leaver lifecycle processes, access requests, certifications, provisioning logic and SaaS connectors and integrations. The role designs and enforces security controls including Conditional Access, Zero Trust principles and periodic access reviews, drives root-cause analysis and post-go-live stabilization, mentors junior engineers and shapes the long-term IGA roadmap. Seven or more years of IT experience with identity governance depth is required; candidates must be a US citizen or green card holder intending to naturalize, and must work full time on site within 50 miles of the employing Reserve Bank.

Summary

Leads the corporate systems organization behind the internal platforms and automations that People, Finance and Legal teams run on, heading a mixed group of business systems analysts, program managers, software engineers, ServiceNow engineers, administrators and data analysts. The platform portfolio is enterprise software - ServiceNow, Workday, Workato, NetSuite, Coupa, Avalara and Ironclad - with a mandate to set technical standards, governance and company-wide automation and AI adoption. The role partners with executive stakeholders and coaches a leadership team rather than building product.

Summary

Production operations leadership for client-visible, revenue-impacting platforms central to trade processing, data integrity, and reporting, acting as senior escalation authority for P1 and P2 incidents and as command during major incidents and production crises. The remit is end-to-end ITSM covering incident, problem, and change management, production change gating, and operational metrics such as availability and MTTR, plus team oversight, SOP authoring, and onboarding, with a push into AI-enabled triage and automation of L2 and L3 support workflows. Required skills are PL/SQL, Autosys, and Unix and Linux shell scripting; 15+ years of database administration, cloud, and production support in a 24x7 environment is listed as desirable.

Summary

Technical owner of the integration layer connecting SimpliSafe's financial and operational systems, with NetSuite and Coupa at the center and connections out to retail EDI via SPS Commerce, banking and payments partners, freight invoicing through Infios, and legal invoice routing through Brightflag. Hands-on build work includes custom NetSuite SuiteScript records, Grafana-based integration monitoring and alerting with real-time incident response, and managing SSH and PGP keys for secure bank file transfers. The role also serves as technical subject matter expert for Coupa P2P and NetSuite alongside the primary administrator, reporting to the Senior Manager, Business Systems.

Summary

Mass General Brigham needs a support technician on its desktop support team to transport, set up, install and decommission computing and telecom equipment across the main Boston campus, following layout diagrams and project schedules. The role also covers running diagnostics, troubleshooting computer, application and telecom problems for end users, documenting resolutions and maintaining equipment inventory. The schedule is Tuesday through Friday 8:00 AM to 4:30 PM plus Saturday 3:30 PM to midnight, fully onsite at 55 Fruit Street, and a high school diploma with 0-1 year of customer service experience is the stated requirement.

Summary

Leidos needs an IT specialist to install, configure, maintain and troubleshoot desktops, laptops, servers, peripherals and networked systems for government and defense programs operating inside classified environments. The work also covers user account and access management, patching and technology refreshes, performance monitoring, asset inventory, backups and disaster recovery, coordinating with cybersecurity and network engineering teams on security compliance. Requires a bachelor's degree with 8+ years of relevant experience or a master's with 6+.

Summary

Supports the design, implementation and maintenance of an integrated DTMF and VoIP network inside a defense contractor's NC3 business segment. The day-to-day leans on enterprise telephony platform configuration and administration, including Cisco Unified Communications Manager administration, dial plan configuration, device provisioning and troubleshooting over T1/E1 ISDN PRI and CAS circuits, with C or C++ programming also listed among the preferred skills.

Summary

A Tier 2 and Tier 3 IT end-user support role on a Leidos federal contract supporting U.S. SEC offices — diagnosing hardware, software, and connectivity issues, managing tickets, and handling endpoint lifecycle and on-site regional support. Disqualifying details: restricted to U.S. citizens with no dual citizenship, and requires the ability to obtain an SEC Public Trust clearance.

Summary

Owns IT service delivery at Black Kite end to end as an individual contributor: front-line support and triage, computer purchasing, preparation and deprovisioning, and the JumpCloud-managed endpoint fleet from ordering and imaging through software deployment and break/fix. Also covers Office 365 tenant administration and licensing, Slack, Zoom, Asana and Neat room systems, SaaS license assignment, reclamation and renewal prep, seat and spend administration for Claude Enterprise and ChatGPT Enterprise, and onboarding, terminations and directory hygiene, with the Suptask helpdesk platform run outright. The role also owns the technical experience of the office itself, including conference room AV, network and connectivity, and equipment readiness for all-hands meetings, offsites and company events.

Summary

A systems administration role supporting classified IT systems at a defense R&D nonprofit — installing, configuring, and maintaining servers, workstations, and network devices (firewalls, intrusion-prevention systems) and handling accounts, patching, and security-compliance accreditation with the Information Assurance group. Works with familiar sysadmin tooling such as Active Directory, VMware, Veeam, Nessus, and Splunk. On-site in Cambridge, MA.

Summary

A tier-2 IT support role at ZoomInfo's Waltham office handling complex help desk tickets, multi-system troubleshooting, and remote support across Windows and macOS environments (Active Directory, Jamf). The work includes managing ticket queues to SLA, delivering user training, and contributing knowledge-base documentation, grounded in ITIL service-management practices. Listed as an on-site position.

Summary

A senior IT systems-engineering role nearly identical in scope to Tulip's other IT engineer opening: identity and access (Okta, SSO, SCIM, MFA), Meraki/Palo Alto networking, and endpoint/device management across macOS, Windows, and Linux, with added end-to-end IT project leadership. Balances hands-on support with strategic infrastructure work and IT-security/compliance (SOC2, NIS2). Hybrid in Somerville, MA three-plus days a week.

Summary

An endpoint and desktop-support role at an insurance company, handling device deployment, OS and application patching via Intune and Jamf, endpoint-security monitoring, and hardware/software troubleshooting across Windows and macOS. Day-to-day also covers onboarding/offboarding provisioning, Microsoft 365 and Active Directory administration, and video-conferencing and remote-access support. This is a ground-level IT support function rather than an engineering role.

Summary

Despite the Lead Software Engineer title, this is a Microsoft 365 and Power Platform administrator role governing Wellington Management's enterprise AI-productivity and low-code stack — Copilot Studio, Power Automate, Power Apps, Dataverse, SharePoint, and Teams. The emphasis is administration and governance: environments, DLP policies, licensing, capacity, and service health, with automation via PowerShell and Microsoft Graph. It partners with cybersecurity and compliance rather than shipping customer-facing software.

Summary

Technical support for API integrations: onboarding restaurant brands and third-party vendors end to end, testing integrations through development cycles, and documenting configurations and common failure modes. Troubleshooting means reading logs, tracing requests, reproducing errors and debugging JSON, XML and GraphQL payloads, then escalating to engineering with clear reproduction steps when a code-level fix is needed. The role is remote and client-facing across North America with training duties for internal teams and partners, and the employer does not sponsor work visas.

Summary

Despite the Cloud Engineer title, this is a Windows server and systems administration IT role: administering Active Directory, DNS/DHCP, web and print servers, patching, and PC imaging, and supporting Office 365 and Azure with MECM and Intune. Includes 24x7 on-call for server equipment and service-desk escalations; requires five years in a Windows server environment and US export-compliance eligibility.

Summary

The technical authority for enterprise network architecture across global data centers, cloud platforms and corporate locations, setting standards and leading modernization, migration, resiliency and segmentation initiatives. Depth is expected in BGP design and traffic engineering, Cisco Nexus data center fabrics including spine-leaf, EVPN/VXLAN and ACI, firewall and zero-trust segmentation, and hybrid multi-cloud connectivity via Direct Connect, ExpressRoute and cloud exchanges. Requires 10+ years of enterprise network engineering including senior, lead, principal or architecture-level responsibility, with review and approval authority over major designs and critical changes.

Summary

A hybrid-cloud network engineer and architect on the global data center and cloud network team, designing and deploying multi-cloud connectivity (AWS CloudWAN, Azure vWAN, ExpressRoute/FastConnect/DirectConnect), core routing, and Cisco VXLAN/EVPN/BGP data-center fabrics, with network automation via Python and Terraform. Aimed at candidates with 10+ years in networking; posted salary range is $120,000 to $202,500.

Summary

This is a people-management role leading and scaling Klaviyo's Corporate IT Systems engineering team, which owns SaaS systems administration, identity and access management, endpoint management, and infrastructure supporting the company's global operations. The manager sets technical direction and organizational structure and reports to the Director of Global IT, partnering with Security and other stakeholders — it's a leadership role over engineers, not an individual hands-on IC position.

Summary

An IT systems administration role supporting classified information-technology infrastructure, including servers, workstations, switches, routers, firewalls, and encryption devices. Day-to-day work spans account and patch management, access control, troubleshooting, documentation, and security-compliance reviews. The classified environment implies a security clearance and hands-on system administration rather than software development.

Summary

Builds tooling to automate network provisioning, configuration and monitoring while operating the underlying stack across data centers and corporate offices: routing, switching, firewalls, load balancers, wireless, DNS and WAN connectivity. Ansible or Terraform is required alongside Python and Bash, with Palo Alto, Juniper SRX and EX/QFX, and F5 experience strongly preferred, plus contributions to DDoS mitigation and PCI compliance and hardware lifecycle projects. The role requires someone based in the Boston area on a flexible hybrid schedule from the Waltham office, includes an onsite interview, and carries participation in a 24x7 on-call rotation.

Summary

A first-line IT help-desk role at an auto-lending fintech, supporting Windows and macOS laptops, user onboarding and offboarding and account provisioning, and Zoom Rooms plus AV setup for meetings and events. A customer-facing desktop-support position for someone early in an IT career.

Summary

Embedded MSP field engineer serving as the primary on-site technical resource for a key client environment — hands-on administration of Microsoft 365, Entra ID, Intune, Azure, Windows Server, virtualization, and networking, plus infrastructure projects and client advisory. Candidates must live within commutable distance of Stamford, CT, and the role is highly client-facing.

Summary

Network architecture and engineering for corporate offices and datacenters across the United States and Europe, covering design, implementation, monitoring, maintenance and modernization of the enterprise network. Alongside routing, switching and wireless work, the role owns network security operations including firewall management, secure access technologies, web application protection and vulnerability management, and helps lead incident response. It is a senior practitioner and subject matter expert seat, hybrid in Boston, that also mentors junior engineers.

Summary

A hands-on IT service desk role at Xometry's Waltham office providing first- and second-level support across Slack, Jira Service Management, and in person. Duties include hardware troubleshooting, account and access management (Okta), device management (Intune), and the full lifecycle of IT equipment plus new-hire onboarding and offboarding. In-person, on-site support is a real part of the role.

Summary

An IT operations leadership role at a battery-manufacturing and energy company, owning infrastructure, end-user services, networking, identity, and the endpoint fleet across four US sites — servers, storage, virtualization, Microsoft 365/Azure and Google Workspace, Entra ID/Active Directory with MFA and conditional access, and Windows/macOS device management. Building a lean, metrics-driven, audit-ready IT operation for an R&D, lab, and manufacturing user base. Hybrid, onsite 3+ days per week; relocation assistance available.

Summary

Network and firewall engineering for Charles River Development's SaaS operations — setting operational standards, administering secure on-prem and cloud firewall configurations, and joining client-facing design meetings to establish connectivity into hosted datacenter and cloud environments. Includes periodic after-hours scheduled maintenance; posted range is $120,000 to $202,500.

Summary

A Level 2 IT service-desk role providing both IT and operational-technology (OT) support to non-technical users in a manufacturing environment. Hands-on device setup, troubleshooting, and physical support of network equipment such as switches, access points, servers, and cabling; 100% onsite with a target of five-plus tickets per day.

Summary

Leads Beacon's existing Site Reliability Engineering team of four engineers plus an IT specialist, and stands up the security engineering practice around a security-focused engineer already approved and joining soon. Scope runs from the Kubernetes clusters carrying large-scale distributed ML workloads to endpoint management and access controls for a globally distributed workforce, plus incident response, on-call structure and self-service IT tooling. Owns the compliance roadmap building on existing SOC 2 certification and an in-progress ISO 27001 audit toward HITRUST r2 in H1 2027, and is based in the Boston area.

Summary

A specialized systems-administrator role embedded in Dana-Farber's Cell Manipulation Core Facility, managing and validating the clinical/laboratory computer systems used across the Cell Therapy program (Epic, Sunquest, FileMaker/FreezerWorks bio-repository, environmental monitoring, and more). Strong emphasis on data integrity, validation documentation, and understanding the patient-care consequences of erroneous data; hybrid, standard business hours in Boston.

Summary

A Tier 1 IT service desk analyst at an automotive marketplace providing in-person and remote technical support and handling employee onboarding and offboarding. Hybrid in Boston.

Summary

A telecommunications technician role at a cancer institute, performing hands-on voice/data/fiber cable installation and maintenance for a large (14,000+ port) Avaya telephony system. The work includes cabling for nurse-call systems, overhead paging, RTLS, patient television, and distributed antenna systems, plus basic station programming and end-user telecom support. It is a physical, low-voltage trade role requiring the ability to read architectural blueprints and includes rotating on-call for after-hours emergency support.

Summary

Senior hands-on ownership of enterprise network infrastructure across the company's corporate offices and datacenters in the United States and Europe, spanning design, implementation, monitoring, maintenance and modernization. The role pairs traditional network engineering with network security operations: firewall management, secure access technologies, web application protection, vulnerability management and incident response. It is positioned as a subject matter expert seat for both core network and network security infrastructure, with mentoring of junior engineers included.

Summary

A Linux systems administration role focused on standing up and running Draper's closed, on-premise GPT and LLM environment. You keep multiple LLMs accessible via chat, API, and assistive tools, manage server health, and handle traditional admin duties like installation, configuration, security, scripting, and monitoring, with emphasis on AI/ML infrastructure such as GPU servers, Kubernetes, and data pipelines. IT and infrastructure work supporting AI engineers.

Summary

Level 2 desktop support: resolving escalated hardware, software, and peripheral tickets for end users, installing and configuring laptops and printers, maintaining asset records and documentation, and assisting with upgrades and migration projects. Looks for 3-5 years of helpdesk or deskside experience; an associate's degree and certifications like CompTIA A+ or Network+ are preferred rather than required.

Summary

This is a combined helpdesk and security position at MORSE Corp: Tier 1 and Tier 2 ticket support across MacOS, Windows and Linux, onboarding new employees with account and hardware setup, and troubleshooting desktops, laptops, servers and networks. The other half is security work including vulnerability scanning, system audits, incident response with the IT and security team, reviewing audit records for signs of compromise, producing cyber threat intelligence, and tracking compliance controls. Requires Bash and Python scripting, US citizenship and the ability to obtain a US security clearance.

Summary

A hands-on IT engineering and system-administration role covering identity and access (Okta, SSO, SCIM, MFA), enterprise networking (Meraki, Palo Alto, Wi-Fi, VPN), and endpoint/device management across macOS, Windows, and Linux. Blends day-to-day support with longer-term infrastructure projects and IT-security/compliance work (SOC2, NIS2). Hybrid in Somerville, MA three-plus days a week; 4-6+ years of IT experience expected.

Summary

Internal infrastructure operations across private cloud and datacenter: servers, storage on SAN, NAS and DAS, virtualization and containers, backup platforms, and Windows, Linux and MacOS server administration. The role also handles proactive monitoring and incident remediation, security and compliance checks, service request fulfillment through ServiceNow, vendor relationships, and scripting or Ansible and Terraform automation. Asks for 5+ years supporting complex enterprise environments and participation in a 24x7 on-call rota.

Summary

Senior internal infrastructure engineering, working with IT management to architect systems and services and to implement infrastructure-as-code and CI/CD workflows across the IT estate. Day to day covers private cloud and datacenter platforms, storage on SAN, NAS and DAS, backups, Windows, Linux and MacOS servers, plus security controls, compliance checks and ServiceNow request fulfillment. Asks for 7+ years in complex enterprise environments, with mentoring of junior team members and partnership with the network team on firewalls, routing and wireless.

Summary

Corporate IT engineering covering identity and access management, endpoint fleet and MDM, SaaS administration across Google Workspace and Slack, and wired, wireless, zero-trust VPN and A/V across four US offices. Much of the work is 0-to-1 build rather than run: single sign-on, joiner-mover-leaver automation, access reviews, MDM migration, and runbooks that push Tier 0 troubleshooting to self-service. Suno asks for 7 to 9 years of progressive IT engineering experience including time at a high-growth company.

Summary

This is an IT operations engineering role built around a ticket-reduction philosophy, owning the core internal systems the company runs on (JAMF, Okta, Slack, Jira, Google Workspace) and automating away recurring support requests. It leans heavily on daily AI tooling and expects hands-on automation in Okta Workflows, Python, and Bash, plus operational time in GCP, Snowflake, or AWS. Hybrid out of the Boston office with some flexibility for global hours.

Summary

A mid-level (II) systems administrator at an automotive marketplace supporting identity (Okta), collaboration tools (Slack, Google Workspace, Microsoft 365), and remote access (VPN, ZTNA) for a secure, reliable employee experience. Boston.

Summary

Oracle database administration delivered in a customer-facing professional services capacity — migrations, multi-terabyte RAC/ASM environments across platforms including Exadata, GoldenGate and Data Guard replication, and backup and recovery strategy, along with ticket-queue duties. Full-time telecommuting is permitted per company policy; posted salary range is $136,406-$175,000.

Summary

An on-site Systems Engineer (Client Services) role at managed-services provider ECI delivering technical support to financial-services clients: triaging daily support incidents, performing desktop and light server troubleshooting, installing and upgrading hardware and software, and contributing to transformative projects in a fast-paced, customer-focused environment; Boston.

Summary

Owns SimpliSafe's Okta environment and identity strategy as the internal expert on SSO, MFA, lifecycle management, and directory services, sitting on the IT side of the Information Security and Technology team under the CISO. Concrete work includes building Okta Workflows to automate provisioning, deprovisioning, and access reviews across SaaS, cloud, and on-prem systems, enforcing RBAC and least privilege, leading access certification programs with IT, Security, and HR, and wiring identity systems to HR platforms for joiner, mover, and leaver processes. Also supports SOC 2 and ISO 27001 evidence and mentors junior IT and security engineers; two days a week in the Boston office.

Summary

The most senior individual contributor on an automotive marketplace's IT Systems team, setting technical direction for core platforms, endpoints (macOS, Windows, mobile), networks, and security, and driving reliability and automation. Boston.

Summary

A senior GxP endpoint engineer at a biotech serving as primary owner of the SCCM environment for GxP operations, building a validated, audit-ready infrastructure for OS deployments, patching, and application distribution under quality-assurance and change-control requirements. Boston area.

Summary

This is a senior network engineering role for Presidio's Boston and New England client base. The person plans, designs and implements complex network and security engagements, leads small to large projects, provides consultative network engineering services, and manages implementations from design through customer acceptance.

Summary

A Salesforce business systems analyst embedded in the delivery team for Black Duck's post-sale platform, covering entitlement, renewals, support and operations lifecycle flows. The work is decomposing business requirements into testable user stories and acceptance criteria in Jira, facilitating backlog grooming and refinement with engineering and QA, and maintaining system documentation, requirements libraries and traceability. Asks for 5+ years as a business or business systems analyst with hands-on Salesforce CRM support in a SaaS or high-tech environment and proven Agile and Scrum delivery experience.

Summary

Builds and supports the integrations that move data between Workday and payroll, benefits, talent acquisition, identity management and other enterprise platforms for Toast's People Technology team. The work splits between new integration development in Workday Studio, EIB, Core Connectors, Cloud Connect, PECI and Web Services, and operational ownership: running the integration service queue, root-cause analysis on production failures, and release testing around Workday's biannual updates. Requires 3+ years of hands-on Workday integration work in a complex enterprise environment, plus REST, SOAP, XML/XSLT and OAuth 2.0 or SAML familiarity.

Summary

Enterprise desktop support at a defense research company, working a ServiceNow queue plus walk-up requests, imaging and provisioning systems for new hires and contractors, and running OS deployments, upgrades and data migrations across Windows, macOS and Linux. The role also administers Active Directory and LDAP accounts, groups and permissions, manages enterprise printers and multifunction devices, maintains audit-ready hardware and license inventory, and assists with server, network and storage tasks. It asks for at least 5 years of enterprise IT support experience and the ability to obtain a security clearance, and includes scheduled off-hours support for critical incidents.

Summary

Enterprise network engineering across datacenter and cloud environments, deploying Cisco routing, switching and wireless platforms and implementing Palo Alto firewalls, segmentation and VPN controls. Day to day includes troubleshooting latency, packet loss and hybrid connectivity, joining incident response and root cause analysis for network outages, and contributing to infrastructure-as-code automation with tools such as Terraform. Asks for 8+ years in enterprise or service provider networking; CCNA, CCNP or Palo Alto PCNSE are encouraged.

Summary

A senior SQL Server DBA role with Blue Mantis Canada (Toronto-based), supporting and implementing databases across multiple customer environments as a managed-services provider. Deep focus on high-availability (AlwaysOn, clustering, replication), backup and disaster recovery, and T-SQL performance tuning, with Ansible automation a stated requirement.

Summary

This is a hands-on enterprise network engineering role covering incident response, root-cause analysis, and proactive maintenance across Cisco/Nexus switching, Palo Alto and Check Point firewalls, Meraki wireless, and F5 load balancers. It requires 3-5 years of network engineering experience and participation in a 24/7 on-call rotation; CCNA, PCNSE, or F5 certifications are preferred but not mandatory.

Summary

Front-line help-desk work at an IT services provider, resolving customer issues by phone and web ticket against SLAs, maintaining knowledge-base documentation, and imaging Windows and macOS machines. Expect weekly onsite time — one day a week traveling to sites within 45 minutes of the home office — plus walk-in support, with skills spanning O365/Exchange administration, Active Directory, Azure/Entra ID, VPN clients, and hardware and printer troubleshooting. A fit for a support tech with a couple of years of help-desk experience who likes direct customer contact.

Summary

Senior hands-on operations ownership of Pega's systems, storage, and infrastructure services across both AWS and on-premises data centers, including provisioning, scripting, and deployment work guided by the AWS Well-Architected Framework. A large share of the job is continuous cloud cost analysis and optimization, plus incident response and escalation and coordinating vendor dispatch for hardware failures at facilities such as Markley. Requires 5+ years in cloud operations and 5+ years in systems, storage, and infrastructure, with ITIL or service management experience listed as preferred.